1. Introduction & Overview
Welcome to Mixia (hereinafter: "Mixia" or "the Service"). The Service allows individuals and families to bring existing physical printed photo albums to life using our proprietary Mixia WebAR Player directly in standard mobile web browsers, with no mobile application installation required.
2. Personal & Family Use License
The Service, packages, digital activations, and smart QR stickers provided on this website are granted solely for personal, family, and non-commercial keepsake use. Commercial resale, white-label distribution, or embedding Mixia QR codes into books or commercial print runs sold to third parties is strictly prohibited without an explicit written B2B Commercial License agreement from Mixia.
3. Content Ownership & Copyright
You represent and warrant that you hold all legal rights, permissions, and licenses for the photographs you upload and the video streams linked from YouTube. All video playback is subject to the terms and policies of YouTube and Google LLC.
4. 100% Try-Before-You-Buy & Digital Cancellation Policy
Mixia empowers users to upload, configure, and thoroughly test their living album for free with full WebAR mobile camera scanning before making any payment. Because payment immediately removes trial restrictions, activates viewing access within the ongoing operation of the service, and generates high-resolution print-ready files, all digital purchases are final and non-refundable once completed, in accordance with applicable consumer protection regulations governing instant digital content and computer software.
5. Service Availability & Platform Hosting
Mixia operates on high-availability, enterprise-grade cloud infrastructure. Target associations and streaming connections are preserved for ongoing playback with no recurring fees, within the standard operation of the platform. Mixia commits to using commercially reasonable efforts to maintain uninterrupted system availability.
6. Customer Support & Governing Law
These terms and your use of the Service are governed by applicable laws. For support inquiries or technical assistance, our dedicated team can be reached via the online contact form on this website.